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Success stories

Read about some of the great work we are doing with our customers and how we are helping them achieve their digital goals.

From GP practices to CCGs, CSUs and social care providers, we work with a multitude of organisations across the UK. Offering a range of solutions to help meet their digital strategies and support the delivery of their services

Success Stories

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Saving time with a seamless upgrade to our patient check-in system

Find out how upgrading their patient check-in system has helped two Scottish practices to
- save time for patients and staff
- improve patient privacy
- gather up-to-date patient information. 

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Freeing up telephone lines and reducing demand for appointments with Online Consult

Find out how Online Consult is helping Shrewsbury Road Practice:

  • manage their appointment demands more effectively
  • free up time on reception
  • reduce the number of missed and unnecessary appointments.
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Greater Manchester practices saving over 90,000 hours a year with patient check-in

We worked with NHS Greater Manchester Shared Services (GMSS) to roll-out over 250 patient check-in systems to GP practices. It’s helped those involved to:

  • each save, on average, an hour every single day
  • enhance the patient experience
  • improve their security and maintenance.
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Coldharbour Hill Surgery benefits from Lloyd George digitisation

Digitising their Lloyd George files has helped Coldharbour Hill Surgery to improve their services by:

  • freeing up more space for treatment and waiting rooms
  • reducing the amount of time taken to retrieve patient information
  • improving record sharing between clinicians.
Read the case study

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Related Products

All Products

Patient check-in

Our integrated and user-friendly check-in solution allows patients to notify you of their arrival without having to speak to a receptionist. It supports you to:

  • streamline care with automatic updates in your clinical system
  • reduce congestion by cutting queues at reception
  • improve the patient care journey and experience. 

Cloud Telephony

A feature rich telephony solution to help drive efficiencies and deliver new ways of communicating 

  • Designed to enhance collaboration throughout your organisation
  • Consistent and reliable call quality throughout with 99.999% availability

Intradoc247

Our award winning intranet solution streamlining your back office admin tasks and document management

  • A centralised source for all your key document and compliance areas
  • User-level access and full audit trails for better ways of working

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