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Success stories

Read about some of the great work we are doing with our customers and how we are helping them achieve their digital goals.

From GP practices to CCGs, CSUs and social care providers, we work with a multitude of organisations across the UK. Offering a range of solutions to help meet their digital strategies and support the delivery of their services

Success Stories

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Saving time with a seamless upgrade to our patient check-in system

Find out how upgrading their patient check-in system has helped two Scottish practices to
- save time for patients and staff
- improve patient privacy
- gather up-to-date patient information. 

Read the case study

Freeing up telephone lines and reducing demand for appointments with Online Consult

Find out how Online Consult is helping Shrewsbury Road Practice:

  • manage their appointment demands more effectively
  • free up time on reception
  • reduce the number of missed and unnecessary appointments.
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Greater Manchester practices saving over 90,000 hours a year with patient check-in

We worked with NHS Greater Manchester Shared Services (GMSS) to roll-out over 250 patient check-in systems to GP practices. It’s helped those involved to:

  • each save, on average, an hour every single day
  • enhance the patient experience
  • improve their security and maintenance.
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Coldharbour Hill Surgery benefits from Lloyd George digitisation

Digitising their Lloyd George files has helped Coldharbour Hill Surgery to improve their services by:

  • freeing up more space for treatment and waiting rooms
  • reducing the amount of time taken to retrieve patient information
  • improving record sharing between clinicians.
Read the case study

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Related Products

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Managed print services

A comprehensive and cost-effective service for your print, fax and scanning requirements

  • Everything in one place for consistency across the practice
  • Simplified costing and reliable support available 24/7

Video Consult

Provide your patients with the option to attend appointments without visiting your practice with our video consultation system. With the option to integrate with both Patient Access and EMIS Web, Video Consult can help you to:

  • improve the patient experience by saving patients from having to travel
  • reduce the strain on busy waiting rooms and receptions
  • deliver secure online consultations that ensure patient data remains confidential

Patient check-in

Our integrated and user-friendly check-in solution allows patients to notify you of their arrival without having to speak to a receptionist. It supports you to:

  • streamline care with automatic updates in your clinical system
  • reduce congestion by cutting queues at reception
  • improve the patient care journey and experience. 

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