Staff at the practice use EMIS Web on a daily basis, with practice manager Sunil Gupta calling it “the cornerstone of our operating system here at the practice.”
"With Patient Access, patients can view their records online, book appointments and order repeat prescriptions."
Naveen, data quality manager, Penrose Surgery
The introduction of Patient Access has helped to engage patients in the management of their health, allowing them to arrange their appointments and order repeat prescriptions online. Doing so has helped to reduce the everyday pressure on the practice’s reception team, allowing them to focus on urgent calls and other important tasks.
“Digitisation of the medical records has freed up a significant amount of space and we’ve been able to re-purpose this space quite easily.”
Sunil Gupta, practice manager, Penrose Surgery
By transferring their Lloyd George files to a digital system, Penrose surgery has freed up space within the practice. These spaces have been re-purposed and put to use providing extra services for patients. The practice is now able to provide more specific and specialised care through the introduction of a mental health nurse and paramedic.
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