Efficiencies and benefits for your practice
View the video below to hear about Hillfoot Surgery's experience and how it improved their efficiencies and operations and patient experience.
A simple way to engage patients and support staff
Your waiting room helps to form your patients' first impressions of your practice. To ensure that they're making the right one, it's important to make effective use of these areas.
You can make your waiting rooms more engaging and informative for patients with our digital signs. From allowing you to share entertaining content to communicating important health advice, they help to improve your patients' experience while in your care.
We also give you the ability to call patients to their appointments through your screens with the optional extra of a patient call system. Full integration of patient call with a range of clinical systems, including EMIS Web, PCS, TPP and Vision, means that appointment information can be pulled directly from your digital appointment book. This allows you to create a more streamlined waiting room that supports not just patients, but clinicians too.
Save time for clinicians and receptionists
Adding patient call to your digital screens is a quick way to save clinical time:
- call patients to their appointments both visually and audibly, without having to leave consulting rooms
- full integration with a wide range of clinical systems means you can call patients directly from your system.
Our digital signs can also help you to reduce the pressure on your receptionists by allowing you to display details like practice opening hours and available services. This way, you can answer patients’ questions without them having to queue at reception.
Sharing important information about specific health messages and practice services also means that any enquiries staff do receive will be informed and should therefore take less time to answer.
Inform patients to help improve their health
We give you the ability to target specific groups of patients with tailored messaging so that you can raise awareness of your services. Whether it’s to remind patients about immunisations or share details about smoking clinics, our signs help you to get the word out to patients about the support available to them so that they can take a greater role in managing and improving their own health. By using the 'inform' application, you can also allow your reception staff to quickly update the system to keep patients informed about whether clinicians are behind schedule.
Customise content or use ready-made resources to provide an engaging experience
- Content can now be managed, deployed, updated and viewed via a single control panel.
- Schedule and update content from wherever you are, whether that’s at home or in the practice.
- Unlimited access to a regularly updated media library that’s stocked with over 350 ready-made resources allows you to easily engage your patients.
- Schedule a range of media including; Powerpoint, video files, youtube, images, PDFs, webpages and more. You can also add RSS Feeds including BBC News and NHS news feeds.
- Work closely with Patient to ensure content remains accurate and relevant.
- Customise and create your own content to share specific messages.
- Use our layout facility to display multiple forms of content at the same time.
- CCGs or overarching care organisations can provide content to create unified messaging across areas.
- Schedule multimedia in advance in flash, pdf, RSS media and ticker format to provide vibrant and entertaining displays.
- Enhance your patients’ experience further with apps that let you play YouTube videos, and allow you to display photos, tweets or local weather information.
